Frequently Asked Questions
What services do you offer?
We provide individual therapy for adults, couples therapy, and family therapy.
We specialize in treating anxiety, depression, trauma, and relationship issues.
We also offer life coaching for individuals seeking personal and professional growth.
What are your areas of expertise?
We have extensive experience working with individuals experiencing:
Anxiety disorders: Generalized Anxiety Disorder (GAD), Social Anxiety, Panic Disorder
Obsessive Compulsive Disorder (OCD)
Mood disorders: Depression, Bipolar Disorder, Boderline Personality Disorder
Trauma: PTSD, Complex Trauma, Grief and Loss
Relationship issues: Communication problems, conflict resolution, infidelity, premarital counseling
Do you accept insurance?
At this time, we are in network with BlueCross BlueShield of North Carolina and Aetna commercial plans. We are happy to offer sliding scale fees for those who qualify.
If we are out of network with your insurance carrier, we can provide you with a superbill that you can submit to your insurance company for reimbursement.
What are your fees for out-of-network clients?
Our fee for individual therapy sessions is $130 per one hour session.
Our fee for couples therapy sessions is $175 per one hour session.
We can discuss payment options, including payment plans, during your initial consultation.
What are your office hours and location?
Our practice is located in Matthews, NC. At this time, all of our providers see clients remotely.
At this time, we provide Telehealth only visits via a confidential and secure platform.
We strive to provide office hours that go beyond the normal 9 am - 5 pm timeframe which includes weekend availability. Please reach out to our providers for scheduling requests.
What should I expect in my first session?
The first session will involve an intake interview where we will discuss your concerns, therapy goals, and treatment preferences.
We will gather information about your history, symptoms, and current challenges.
This is an opportunity for you to ask any questions you may have about therapy.
Is therapy confidential?
Yes, therapy is confidential with some exceptions (e.g., danger to self or others, and child abuse).
We will go over and discuss the limits of confidentiality during our first session.
How do I schedule an appointment?
You can schedule an appointment by calling us at 980-505-7097 or by submitting an appointment request through our Contact page.
What is your cancellation policy?
We require 24 hours' notice for cancellations.
Missed appointments may be subject to a fee.